We do our best to estimate delivery dates for your purchase.
The estimated date of delivery of your Pembrokeandiere.com order and the cost of shipping depends on which Delivery Speed you select during Checkout, which factors in item availability, processing time, and transit time.
After your order has been placed, you can track your order status on Pembrokeandiere.com.
Business Days are Monday through Friday, excluding holidays observed by the Post Office and UPS, such as New Year’s Day, Republic Day, Independence Day, Labor Day, Christmas, etc.
Delivery dates are not guaranteed. Sometimes the availability of the items in your order may change while we are processing your order. In this event, you will receive an email notifying you of a delay, and the remaining eligible items in your order will be shipped as scheduled.
WHAT SHOULD I DO IF MY ORDER HASN’T BEEN DELIVERED YET?
Your estimated delivery date is in your Order Confirmation email – please allow until this date for your order to arrive. It’s also worth checking if there are any local delays in your area.
You’ll be able to follow your order if it’s been sent with a trackable service. To check this, all you need to do is log into ‘My Account’ and view your order. If the status shows ‘Track This Order’, just click the link and you’ll be able to follow your parcel. If the status shows ‘Shipped’, your order has been sent with your local postal service and isn’t trackable.
Your tracking link will be able to provide up to date information on the status of your order.
CAN I TRACK THE DELIVERY OF MY ORDER?
If your order has been sent to you using a trackable service, you can follow its journey to you. You’ll receive a shipping confirmation email from our warehouse once your order is on its way; simply click on your tracking link on this email to view the up to date tracking.
WHAT HAPPENS IF I’M NOT IN WHEN MY ORDER ARRIVES?
Someone needs to be in when your parcel is due to be delivered as we may need a signature. Don’t worry if you aren’t as our carrier usually tries to deliver more than once.
Alternatively they will leave a card confirming they have either left it with a neighbour, left it in a safe place, when they will try to redeliver or give you details on how to collect it.
About Shipping Restrictions
Certain restrictions prevent us from shipping certain products to all geographical locations.
You’ll be notified at checkout if we’re unable to ship specific items to the address you’ve selected. Please also check the product detail pages for any item-specific shipping restrictions.